Privacy Policy
Last updated: 28 March 2026
Introduction
Brighton & Hove Directory ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brightonhoveco.com.
Information We Collect
Information You Provide
We may collect information you voluntarily provide when you:
- Submit a business listing or enquiry
- Contact us via email or contact forms
- Subscribe to our newsletter
- Leave comments or reviews
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Operate and maintain our website
- Process business listings and enquiries
- Respond to your comments and questions
- Send you updates and marketing communications (with your consent)
- Improve our website and user experience
- Analyse usage patterns and trends
- Protect against fraudulent or illegal activity
Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your browsing activities. These help us:
- Remember your preferences
- Understand how you use our site
- Deliver relevant content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Third-Party Services
We may use third-party services that collect information about you, including:
- Analytics providers (e.g., Google Analytics) to understand site usage
- Advertising partners to deliver relevant advertisements
- Payment processors if you make purchases
These third parties have their own privacy policies governing their use of your information.
Data Sharing
We do not sell your personal information. We may share your information:
- With service providers who assist in operating our website
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Brighton & Hove Directory
Email: hello@brightonhoveco.com